Terms of service

Last updated: August 5, 2026

OVERVIEW

Welcome to The Muse Diary.

The terms "we", "us" and "our" refer to The Muse Diary. We operate this online store and website, including all related information, content, features, products, and services in order to provide you with a shopping experience (the "Services").

The Muse Diary is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in these Terms, describe your rights and responsibilities when you use our Services and purchase products from our store.

Please read these Terms of Service carefully before using our website or placing an order.

By accessing, browsing, or purchasing from our store, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into agreements and making purchases.

If you create an account or provide information during checkout, you agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the security of your account information and are responsible for activity carried out through your account.

You may not transfer or allow another person to use your account without permission.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products accurately, including descriptions, images, colors, and details.

However, colors and appearance may vary depending on your device settings and screen.

Product availability may change, and we reserve the right to update product information, discontinue products, or limit quantities where necessary.

SECTION 3 - ORDERS

When you place an order, you submit a request to purchase products from us.

An order becomes binding when we confirm your order and payment has been successfully received.

We reserve the right to cancel or refuse an order in situations including:

Product availability issues
Incorrect pricing or product information
Suspected fraud or unauthorized transactions

If an order is cancelled after payment has been made, you will receive a full refund.

Please review your order carefully before completing your purchase.

SECTION 4 - PRICES AND PAYMENTS

All prices are displayed at checkout.

Prices may change at any time, but changes will not affect orders that have already been confirmed.

Payment must be completed using the payment methods available at checkout.

Payments are securely processed through third-party payment providers.

You confirm that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

We process and ship orders according to the information provided on our website.

Delivery times are estimates and may vary depending on location, shipping method, and circumstances outside our control.

We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our reasonable control.

If your order has not arrived within the expected timeframe, please contact us and we will assist you.

SECTION 6 - RIGHT OF WITHDRAWAL AND RETURNS

Customers located in the European Union have a legal right to withdraw from a purchase within 14 days without giving a reason.

Information about returns, refunds, and how to exercise your right of withdrawal is available in our Return Policy.

Please review our Return Policy before making a purchase.

SECTION 7 - REFUNDS

Approved refunds are processed according to our Return Policy.

Refunds are issued to the original payment method.

Where required by applicable consumer protection laws, the original standard delivery cost will be refunded.

Additional costs caused by choosing an upgraded shipping option are not refundable.

SECTION 8 - DAMAGED OR INCORRECT ORDERS

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Please include your order number and relevant details so we can investigate and assist you.

Contact:

themusediaryshop@gmail.com

SECTION 9 - INTELLECTUAL PROPERTY

All content on this website, including:

Text
Images
Logos
Designs
Graphics
Branding
Product content

is owned by The Muse Diary or used with permission.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

SECTION 10 - THIRD-PARTY SERVICES

Our website may use third-party services that help us operate our business, including:

Shopify
Payment providers
Shipping providers
Analytics services

These third-party services may have their own terms and privacy policies.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

The Muse Diary uses Shopify to provide our online store services.

However, purchases made through our store are agreements directly between you and The Muse Diary.

Shopify is not responsible for products purchased from our store, orders, refunds, returns, or customer disputes between you and The Muse Diary.

SECTION 12 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our Services, you acknowledge that you have read our Privacy Policy.

Our Privacy Policy explains how we collect, use, and protect your personal information.

Shopify may also process personal information as part of providing its services.

More information about Shopify's privacy practices:

https://www.shopify.com/legal/privacy

SECTION 13 - WEBSITE USE

You agree not to:

Use our website for unlawful purposes
Attempt to damage or interfere with our website
Misuse our content or services
Provide false information

We reserve the right to restrict access where users violate these Terms.

SECTION 14 - ERRORS AND CHANGES

We may correct errors, update information, or make changes to products, prices, and website content at any time.

Such changes will not affect orders that have already been confirmed.

SECTION 15 - LIMITATION OF LIABILITY

Nothing in these Terms limits your legal rights as a consumer under applicable European Union or Swedish consumer protection laws.

To the extent permitted by law, The Muse Diary is not responsible for losses caused by events outside our reasonable control, misuse of products, or temporary website interruptions.

SECTION 16 - GOVERNING LAW

These Terms of Service are governed by the laws of Sweden.

Consumers within the European Union may also have rights under mandatory consumer protection laws in their country of residence.

SECTION 17 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will always be available on this page with the updated date.

SECTION 18 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact:

Email: